Our Story

The McPhail's Furniture Story

The McPhails journey began in 1969 when Keith McPhail married Bev Kensington. Keith from Yarrawonga and Bev from Wangaratta. They settled in Wangaratta and bought a carrying and furniture removal business based beside the Wangaratta Railway Station and opposite the North Eastern Hotel.

Through the furniture removals, Keith was often left with surplus furniture. With his auctioneering background (he was previously a stock agent), he and Bev purchased the old Peters Ice Cream warehouse at the current location of the Wangaratta store. At this site, they auctioned used furniture monthly.

What began as a side venture soon outgrew the removal business. In 1975, Keith and Bev sold the removals operation and officially launched McPhail’s Antiques and Used Furniture. The new business grew steadily over the next 20 years with the addition of new furniture. 

Son, Casey, joined Keith and Bev in the business in 1995 and sadly in 1997, Keith suddenly passed away. At this difficult time, Jason joined Bev and Casey to help out, and by 2005 he had expanded the business into Wodonga. McPhail's =Wodonga originally operated at Watson Street opposite the Wodonga Plaza.

In 2007 Bev handed the reigns over to the two boys who shifted the business to direct purchasing internationally. Casey decided to expand further and opened McPhail's Shepparton in 2009 as the business continued to grow.

In 2014 youngest brother, Taylor joined the boys, bringing a new enthusiasm to rebrand and take the business online. In 2015, Taylor took over from Jason and currently, Taylor and Casey own and operate the family business.

With strong demand and a growing digital presence, the brothers made a strategic decision to consolidate operations and focus on their online store, supported by a single, flagship showroom in Wangaratta, which Casey and Taylor have been continuously renovating and enhancing, transforming it from a shed into a beautifully presented showroom. As their business gained a massive online following and with the introduction of the $59 flat-rate delivery fee servicing Victoria, NSW, ACT, South East SA, South East QLD and WA. 

As of 2025, we operate from an 18,000 square foot distribution centre, warehousing our full range of furniture to support our two-week delivery commitment. This facility also houses our head office, home to dedicated teams across logistics, accounts, customer care, and quality assurance.