Our Story

McPhail's Furniture is a family run business built on resilience, hard work & generations of dedication. What began as a small furniture removal and auction venue in regional Victoria, has grown into a thriving modern retailer with a strong online presence, a flagship showroom in Wangaratta and a commitment to quality that's remained unchanged for over 50 years.

1969

Keith McPhail and Bev Kensington settled in Wangaratta, bringing together their shared work ethic and regional roots — Keith from Yarrawonga and Bev from Wangaratta. They purchased a carrying and furniture removal business located beside the Wangaratta Railway Station, laying the foundation for what would become a family legacy.
Through their removals work, furniture often found its way into their hands. With Keith’s background in auctioneering as a former stock agent, an opportunity emerged. The couple acquired the old Peters Ice Cream warehouse — now the home of the Wangaratta store — and began hosting monthly auctions for used furniture.

1975

Keith and Bev made the decision to sell the removals business and formally establish McPhail’s Antiques and Used Furniture. Over the next two decades, the business steadily evolved, expanding its offering to include new furniture while maintaining the same practical, customerfirst approach it was built on.

2007

In 2007, Bev handed the reins to Casey and Jason, who began shifting towards direct international sourcing — opening up a broader range of styles and improving accessibility for customers. Growth continued with the opening of the Shepparton store in 2009, reinforcing McPhail’s as a trusted regional name in furniture.

2014

The next evolution came in 2014, when youngest brother Taylor joined the business. Bringing a fresh perspective, Taylor focused on modernising the brand and building its online presence. By 2015, he stepped into ownership alongside Casey, forming the partnership that leads McPhail’s today.
Recognising changing customer habits and the increasing importance of digital, the brothers made a strategic decision to consolidate operations—focusing on a strong online store, supported by a single flagship showroom in Wangaratta.

Built by Family

Today, McPhail’s operates from an 18,000 square foot distribution centre, housing its full range to support a fast, reliable two-week delivery promise. The facility also serves as head office, bringing together dedicated teams across logistics, customer care, accounts and quality assurance—all working towards a seamless customer experience.
Guaranteed 2 Week Delivery

We guarantee your items to be delivered within 2 weeks*

Flexible Payment Options

Afterpay, PayPal, Zip & Layby available.
Shop now, pay later.

$59 Flat Rate Delivery

No matter the number of items, we'll get your goods to you for only $59 per order.

Human Chat Support

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